ABOUT

MEET YOUR PARTNER IN PROGRESS

As a strategic HR leader and organizational development practitioner, Melanie Hiller brings more than a decade of experience translating human behavior into practical business outcomes. Having navigated multiple career pivots herself, she understands the uncertainty that comes with change and channels that perspective into helping others pivot with clarity and purpose. Melanie has supported organizations across professional services, life sciences, municipal operations, manufacturing, food & beverage, engineering, IT, construction, government, and logistics—guiding leaders through restructures, talent optimization, and scalable people-operations design.

With a focus on revitalizing HR functions and strengthening organizational structure, she blends behavioral science with operational strategy to create change that resonates and lasts. Her data-driven, empathy-based approach helps leadership teams streamline policies, modernize performance systems, and elevate the employee experience across the full talent lifecycle. She has led organizational audits, built career-ladder frameworks for growing companies, and coached leaders through complex transitions. Melanie holds a Master’s in Industrial-Organizational Psychology and is an active member of SHRM and STL-ODN. Her work is rooted in a simple philosophy: turning pivots into progress so organizations can transform uncertainty into alignment, engagement, and growth.

DISCOVER

We start with clarity - uncovering your challenges, strengths, and opportunities.

ALIGN

We create shared understanding across teams and define what success looks like.

IMPLEMENT

We bring structure and accountability to your people, processes, and culture.

SUSTAIN

We ensure changes last by reinforcing habits and building internal ownership.

"I have had the pleasure of working with Melanie in an HR capacity and as a Board of Director at Home Sweet Home for over four years. Melanie is a professional who brings passion, organization, and thoroughness to every endeavor. Her dedication to people and her ability to connect with individuals on a meaningful level is truly inspiring.

In the human resource domain, Melanie keen eye for detail and strategic thinking have significantly contributed to the success of our HR efforts. She is not only organized but also meticulous in her approach, ensuring that no aspect of the process is overlooked.

As a fellow Board of Director at Home Sweet Home, I have witnessed Melanie's unwavering commitment to our mission. Her insights and contributions are invaluable, and her collaborative spirit fosters a positive and productive environment. Melanie's passion for helping others and her strong sense of responsibility make her an outstanding leader and colleague. I have always enjoyed partnering with Melanie and have greatly valued her expertise and camaraderie."

Virginia Tardy

Human Resources Business Partner, Branding Iron Holdings, Inc.

"Melanie brings a rare blend of strategic insight and practical know-how to her work. She has a clear ability to understand the complexity of organizational systems—seeing how people, process, and strategy intersect—and she approaches these challenges with both passion and precision. In every interaction, I've seen how she listens deeply, connects ideas thoughtfully, and helps move things forward in a way that’s grounded and scalable."

Barry Engelhardt

Human Resources Director, Store Supply Warehouse

"Melanie is the type of person that everyone wants to be on their team. She is a total rockstar at work. She doesn’t only get the job done, she goes above and beyond on each deliverable with time to spare on deadlines. She absolutely raised the standard of our company and made me raise my own standards for the work I produce. She is the team member who is always proactive in looking for work to be done and ways to improve and streamline processes. I always felt very safe when Melanie and I were put on the same client, even if we had never done the type of project before. I am grateful to have worked with her and made a friend out of her. Any team or company would be lucky to work with Melanie!"

Claire Difani

HR Consultant, Patterson Consulting Group

"Melanie is the perfect partner when it comes to the pivots in your business. She has a way of offering a collaborative approach but gives you autonomy to take the lead in implementation when it comes to your team. Melanie has a radiant passion that is evident when it comes to company culture and compliance that takes away the boring and obligatory feeling behind the routine Human Resource components and reignites the drive and connection with your team that can only be built when someone truly believes in what they do. I will continue to use her time and time again because she is reliable in every circumstance and her relentless nature to find the right answer and support you in the best way she can, is something that you can not pay the highest dollar to find anywhere else."

Melissa Hand

Owner, The Simply Dipped Collection

WHY PIVOT PARTNER?