ABOUT

MEET YOUR PARTNER IN PROGRESS

As a strategic HR leader and organizational development practitioner, Melanie Hiller brings more than a decade of experience translating human behavior into practical business outcomes. Having navigated multiple career pivots herself, she understands the uncertainty that comes with change and channels that perspective into helping others pivot with clarity and purpose. Melanie has supported organizations across professional services, life sciences, municipal operations, manufacturing, food & beverage, engineering, IT, construction, government, and logistics—guiding leaders through restructures, talent optimization, and scalable people-operations design.

With a focus on revitalizing HR functions and strengthening organizational structure, she blends behavioral science with operational strategy to create change that resonates and lasts. Her data-driven, empathy-based approach helps leadership teams streamline policies, modernize performance systems, and elevate the employee experience across the full talent lifecycle. She has led organizational audits, built career-ladder frameworks for growing companies, and coached leaders through complex transitions. Melanie holds a Master’s in Industrial-Organizational Psychology and is an active member of SHRM and STL-ODN. Her work is rooted in a simple philosophy: turning pivots into progress so organizations can transform uncertainty into alignment, engagement, and growth.

DISCOVER

We start with clarity - uncovering your challenges, strengths, and opportunities.

ALIGN

We create shared understanding across teams and define what success looks like.

IMPLEMENT

We bring structure and accountability to your people, processes, and culture.

SUSTAIN

We ensure changes last by reinforcing habits and building internal ownership.

"I have had the pleasure of working with Melanie in an HR capacity and as a Board of Director at Home Sweet Home for over four years. Melanie is a professional who brings passion, organization, and thoroughness to every endeavor. Her dedication to people and her ability to connect with individuals on a meaningful level is truly inspiring.

In the human resource domain, Melanie consistently demonstrates exceptional skill in identifying and attracting top talent. Her keen eye for detail and strategic thinking have significantly contributed to the success of our HR efforts. She is not only organized but also meticulous in her approach, ensuring that no aspect of the process is overlooked.

As a fellow Board of Director at Home Sweet Home, I have witnessed Melanie's unwavering commitment to our mission. Her insights and contributions are invaluable, and her collaborative spirit fosters a positive and productive environment. Melanie's passion for helping others and her strong sense of responsibility make her an outstanding leader and colleague. I have always enjoyed partnering with Melanie and have greatly valued her expertise and camaraderie."

Virginia Tardy

Human Resources Business Partner, Branding Iron Holdings, Inc.

"Melanie brings a rare blend of strategic insight and practical know-how to her work. She has a clear ability to understand the complexity of organizational systems—seeing how people, process, and strategy intersect—and she approaches these challenges with both passion and precision. In every interaction, I've seen how she listens deeply, connects ideas thoughtfully, and helps move things forward in a way that’s grounded and scalable."

Barry Engelhardt

Human Resources Director, Store Supply Warehouse

"Melanie is the type of person that everyone wants to be on their team. She is a total rockstar at work. She doesn’t only get the job done, she goes above and beyond on each deliverable with time to spare on deadlines. She absolutely raised the standard of our company and made me raise my own standards for the work I produce. She is the team member who is always proactive in looking for work to be done and ways to improve and streamline processes. I always felt very safe when Melanie and I were put on the same client, even if we had never done the type of project before. I am grateful to have worked with her and made a friend out of her. Any team or company would be lucky to work with Melanie!"

Claire Difani

HR Consultant, Patterson Consulting Group

"I have used Melanie as a resource for my last two job hunts, specifically for reviewing and providing feedback to my resume and application materials. Melanie throughly looked into not only the specific roles I was applying for, but the organizations themselves. She was able to provide helpful, general feedback on how to improve my resume and highlight my accomplishments and skills, but then provide tailored suggestions specific to the roles and organizations I was applying to.

During my last two endeavors to find new employment, I had not had any experience close to the human resources field or been a part of any hiring teams. Melanie was able to provide helpful feedback to ensure that my resume stuck out for the hiring teams who were taking first looks. She was also able to provide helpful pointers in including certain vocabulary and editing my experience descriptions so that my resume would have the best chance of making it through any pre-screening software that many companies are now using before looking at resumes.

I know Melanie has passions in many areas of HR, company strategy and team development, but I HIGHLY recommend Melanie as a resource for individuals looking for direct feedback on making themselves as strong as an applicant as possible. In an ever-changing world and job market, I will certainly continue to turn to Melanie when I need to revisit my CV/resume for future career changes."

Paige Cooper

Export Control + Research Compliance Officer, SIU School of Medicine

WHY PIVOT PARTNER?